February 2017. The Department of Consumer and Regulatory Affairs (DCRA) has unveiled Safe and Simple, a new initiative aimed at improving the way DCRA serves District residents and businesses. As part of the initiative, DCRA announced three new services that the agency will begin offering immediately: online scheduling for appointments at the agency’s Permit and Licensing Centers, a new how-to guide for obtaining a deck permit, and online scheduling for permit-based inspections. Razavi has been delivering efficiencies through technology to DCRA since 2004. Razavi’s “online scheduling for permit based inspections” implementation is our latest contribution to ensuring that the DC Government remains at the forefront of civic engagement. See the video on YouTube.